Return Policy

28 days to change your mind...

We are glad to exchange or refund any full price, unworn, undamaged merchandise within 28 days of receipt of your order.

All returned items must be unworn and and have their original tags and packaging.

In the interests of hygiene earrings cannot be returned unless faulty. All sales final on sale merchandise.

The buyer is responsible for any return shipping costs.

JJDR is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.

We recommend using a recorded delivery service to return items to us safely. All sales final after 28 days of receiving your purchase.

Refunds

Your return will be processed as soon as possible but allow up to 7 days for your refund to be processed.

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.

Change or Cancel an Order

You can request to change or cancel an order via your 'My Account' page.

Please note we cannot change or cancel orders once they have been dispatched.

Arrange a Return

You must inform us prior to making a return, you can do this via the 'My Account' page, simply view your 'Order History',

 select 'Details' and add a message to request a return.

Alternatively, you can also email us at hello@shopjjdr.com